Frequently Asked Questions (FAQ)

Shipping & Delivery

Do you ship worldwide?
Yes, we ship worldwide! 
Free shipping within India. 

Do you offer tracked shipping?
Yes, we offer tracked shipping. Once your order is dispatched, you will receive a confirmation email with the tracking details, allowing you to monitor the progress of your delivery until it reaches you.

How long will it take to process my order?

  • All orders are typically processed in 3-5 days and shipped within 7-10 days within India.

Orders & Payments

5. How do international payments work?
International checkouts are currently processed through PayPal. While you can explore the store and place your order directly, payment is handled separately. After placing your order, a PayPal payment invoice will be sent to your email. If you have any concerns, please feel free to contact us or mail us at sukhmanbrarart@gmail.com.

Are customs duties and import taxes included in the price?
No, customs duties and import taxes are not included in the price and are the buyer's responsibility.

6. Can I change my order information after placing an order?
If your order hasn’t been shipped yet, please email us at sukhmanbrarart@gmail.com or contact us via the 'Contact' page, and we’ll make the necessary changes.

Returns & Cancellations

7. Can I return or exchange a product?
Unfortunately, we don’t accept returns or exchanges. However, if there’s an issue with your order (e.g., faulty items or missing products), please contact us at sukhmanbrarart@gmail.com or via the 'Contact' page. We’ll work to resolve the issue promptly!

Artwork & Materials

What comes with an original painting?
The painting includes:

  • Artist's signature, title, and date of completion on the back.

  • Varnished canvas to preserve colors, with edges finished in complementary tones.

  • Certificate of Authenticity and basic care instructions.
    You may choose to reframe it as you like once it arrives.

Commissions

11. Do you accept commissions?
Yes, I create custom artwork based on nature themes such as seascapes, landscapes, sunsets, and various scenic views. If you're interested in commissioning a piece, you can fill the contact form on the website or contact us via email at sukhmanbrarart@gmail.com.